Evolve your communication.

Technology is great when it integrates seamlessly. Don’t let multiple channels break your spirits.

Voipro delivers a comprehensive Microsoft Teams Direct Routing and PBX integration solution that enables service providers, resellers, and businesses to add enterprise-grade telephony to Microsoft Teams while retaining existing phone numbers and Microsoft licensing relationships. The platform connects Microsoft Teams to the public telephone network through a cloud-based Session Border Controller (SBC), providing seamless voice integration and calling functionality.

The service enhances Microsoft Teams with advanced hosted PBX capabilities that go beyond standard calling features. These include time-based call routing, multi-level auto attendants and voice menus, advanced call queuing, Call recording, caller ID routing, inbound fax-to-email services, and comprehensive call management tools. This allows organisations to leverage Teams as their primary communication platform while benefiting from the sophisticated telephony features typically associated with dedicated business phone systems.

In addition to voice services, Voipro supports the full Microsoft Teams unified communications experience, including video Conferencing, screen sharing, group chat, instant messaging, document collaboration, and file sharing. The platform also provides advanced operational insights through call reporting, queue statistics, user activity information, live call wallboards, usage reporting, and call accounting tools.

Voipro solutions include number provisioning, business-grade PBX functionality, and support for Teams-certified endpoints, providing flexibility for organisations with diverse communication requirements. The company positions the service as a wholesale and partner-focused solution, enabling channel partners, white-label providers, and resellers to deliver Microsoft Teams voice services under their own brand while maintaining control of customer licensing and relationships. The result is a scalable, cloud-based communications platform that combines Microsoft Teams collaboration capabilities with carrier-grade telephony and business communications management.